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Microsoft Outlook is crashing when studying Uber receipt emails


Microsoft says the Outlook electronic mail consumer will crash when opening and studying emails with tables equivalent to Uber receipt emails.

“When opening, replying, or forwarding some emails that embody complicated tables, Outlook stops responding,” the corporate explains in a help doc.

To make issues worse, emails with the identical desk contents may also trigger the Microsoft Phrase app to cease responding.

Whereas the recognized subject impacts Microsoft 365 clients within the Present Channel Model 2206 Construct 15330.20196 and better, it will possibly additionally set off freezes in present Beta and Present Channel Preview builds.

The Microsoft Phrase group has already developed a repair that will probably be launched to Beta channel clients quickly, after present process verification.

Microsoft added that clients utilizing Outlook variations within the Present Channel would obtain the repair as a part of this month’s Patch Tuesday, on August 9, 2022.

Uber email that causes Outlook to stop responding
Uber electronic mail that causes Outlook to cease responding (Microsoft)

​Workaround additionally out there

For patrons who can not wait till the repair begins rolling out, Microsoft additionally gives a workaround that requires them to revert to a construct that is not impacted by this recognized subject.

To revert your Workplace set up to an earlier construct as a workaround for this subject, you’ll have to observe these steps:

  1. Open a Command Immediate in Administrator context
  2. Sort or paste the 2 instructions into the Command Immediate window and press Enter after every.
  • cd %programfilespercentCommon FilesMicrosoft SharedClickToRun
  • officec2rclient.exe /replace consumer updatetoversion=16.0.15225.20288

Final month, Microsoft addressed one other Outlook subject the place Outlook Search didn’t show current emails on Home windows 11 programs in desktop apps.

The one clients affected had been these utilizing POP, IMAP, and offline Change accounts that use the native Home windows Search service to index electronic mail.

In January, Redmond additionally fastened Outlook search points triggered by Home windows 10 safety updates launched in November 2021 and later.

As BleepingComputer reported in December, customers have additionally skilled search points in Outlook for Microsoft 365, Outlook 2019, and Outlook 2016 after upgrading to Home windows 11.

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