OneTouchPoint, Inc. Supplies Discover of Information Privateness Occasion

HARTLAND, Wis., July 27, 2022 /PRNewswire/ — OneTouchPoint, Inc. (“OTP”) is offering discover of an incident that will have an effect on the privateness of sure people’ private info. OTP is a vendor who supplies printing and mailing companies to varied medical health insurance carriers and medical suppliers. To carry out these companies, OTP was offered sure info by its clients. OTP is offering particulars of the incident, its response, and steps people might take to higher defend their private info, ought to they really feel it applicable to take action. This discover is made on behalf of the impacted coated entities listed on the web site referenced beneath.

What Occurred? On April 28, 2022, OTP found encrypted information on sure laptop techniques. OTP instantly launched an investigation, with the help of third-party forensic specialists, to find out the character and scope of the exercise. The investigation decided that there was unauthorized entry to sure OTP servers starting on April 27, 2022. On June 1, 2022, OTP discovered that it might be unable to find out what particular information the unauthorized actor considered throughout the OTP community. OTP offered a abstract of the investigation to its clients starting on June 3, 2022. OTP later decided that the impacted techniques contained sure info associated to people offered by its clients. Whereas OTP is unable to say definitively what private info was accessed by the unauthorized actor, OTP labored with their clients to find out what private info associated to people was saved on the OTP community, to whom that info associated and OTP provided to mail letters to doubtlessly impacted people on behalf of those clients. OTP has seen no proof of misuse of any info associated to this incident.

Whereas the precise knowledge parts range for every doubtlessly affected particular person, the scope of data doubtlessly concerned consists of a person’s identify and a number of of member identification quantity, info offered as a part of a well being evaluation, tackle, date of delivery, description of service, date of service and analysis codes. One coated entity had Social Safety numbers of members impacted.

OTP takes the confidentiality, privateness, and safety of non-public info in its care critically. Upon discovery, OTP instantly commenced an investigation to substantiate the character and scope of the incident. OTP reported this incident to regulation enforcement and applicable regulatory authorities, and OTP is taking steps to implement extra safeguards and assessment insurance policies and procedures referring to knowledge privateness and safety.

OTP encourages people to stay vigilant in opposition to incidents of id theft and fraud, to assessment account statements and clarification of advantages varieties, and monitoring free credit score experiences for suspicious exercise, and detect errors.

People who need extra details about this occasion or to see a listing of impacted clients can go to OTP’s web site at