Location: Noida
Firm: Ericsson
About this chance
Engineer – Incident Supervisor is a key place residing in GNOC who’s performing the essential function of managing Incidents throughout all prospects. Incident supervisor handles the severity 1 outages aggressively and make sure that the restoration is completed throughout the Service degree settlement with the shopper!
- We imagine in belief – we belief one another to do the best issues.
- We imagine in taking selections as near the product and technical experience as potential.
- We imagine in creativity – attempting new issues and studying from our errors.
What you’ll do
- Handle Incidents 24X7 and guarantee minimal disruption to the service.
- Arrange and drive the Technical & Administration Bridge.
- Do verification of MINNotification messages to make sure completeness & correctness of the knowledge being despatched to the shopper.
You’ll convey
- Have greater than 3 years hassle taking pictures expertise in a Telecom area.
- Have engineering diploma or equal.
- Stay open minded when approaching issues, contemplating all inputs and out there options earlier than making selections.
- Have capability to stay calm and centered underneath extraordinarily worrying conditions.
Key Qualification
{Qualifications}: Diploma in Electronics and Communication Engineering
Expertise: 3-5 years