The Most Hated Apps in Each Nation and U.S. State


In accordance with a latest examine by DotNek, smartphone customers all over the world collectively obtain 250 million apps per day on common. Whereas app utilization is larger than ever, buyer satisfaction with cellular apps has fallen in recent times, driving many cellular customers right into a love-hate relationship with their smartphones and the apps that populate them.

There’s a multitude of explanation why an app would possibly frustrate its downloaders. Poor person interface, an abundance of adverts, and glitchy software program drive customers loopy and are the supply of many a adverse app retailer evaluation. In different instances, the content material of a well-designed app could also be the reason for anger. Whereas many have discovered success on relationship apps like Tinder and Bumble, or video games like Roblox and Genshin Impression, many have additionally discovered excessive disappointment, producing a legion of outspoken haters towards the software program.

Simply as style varies all over the world, so does distaste. To learn how attitudes towards apps and smartphones differ throughout the globe, consultants at Electronics Hub analyzed Twitter information to find out essentially the most hated apps in each nation and U.S. state.

What We Did

We processed over 3 million geotagged tweets associated to 87 social media, relationship, cellular video games, leisure, cryptocurrency, and cash switch apps. We calculated the proportion of tweets about every app that had been adverse utilizing the HuggingFace Sentiment Evaluation instrument, which identifies whether or not a tweet has constructive, adverse, or impartial sentiment. 

Key Findings

  • Whereas cellular video games are inclined to obtain fewer adverse evaluations, Roblox is the most-hated app in 21 international locations, essentially the most of any app.
  • Hinge is essentially the most hated app all over the world, with 34.4% of all tweets concerning the relationship app having a adverse bent.
  • Essentially the most hated app classes are Courting apps, Cash Switch apps, and Social Media apps.
  • On common, Courting apps are essentially the most hated app class, with 17.8% of all tweets about relationship apps having a adverse slant. 
  • Some international locations are extra adverse basically. In international locations like Jersey, Eire, Trinidad and Tobago, New Zealand, and Jamaica, greater than 1 in 5 tweets about apps are adverse.

Some Apps Are Extra Divisive Than Others

The hatred of various apps tends to cluster in several pockets all over the world. In lots of the world’s largest, wealthiest English-speaking international locations – the US, the UK, Canada, and Australia, for instance – Tinder is essentially the most hated app. And whereas cultural variations between the Western world and the Center East abound, one factor the 2 areas have in frequent is their hatred of relationship apps. In Iraq, 71.4% of all tweets about Tinder are adverse, by far the biggest proportion of adverse tweets of any app within the nation. Tinder can also be essentially the most hated app in Lebanon and Qatar.

In South America, lots of the most hated apps are e-commerce platforms. In Chile, Peru, and Uruguay, for instance, Amazon is essentially the most hated app. In Brazil, essentially the most hated app is eBay. 

Some apps are extra divisive than others. Whereas an app could also be comparatively well-liked in a single nation, it’s despised in one other. Simply 1.1% of tweets about Fb messenger, for instance, are adverse in Peru, whereas 58.8% of tweets concerning the app are adverse in Myanmar – the biggest differential of any main app. Equally, whereas 1.1% of tweets about Disney+ in Japan are adverse, 55.7% of tweets concerning the streaming app in Sweden are adverse – the second-largest differential of any app in our evaluation.

Neighboring International locations Are inclined to Hate Related Apps

Regional tendencies in adverse attitudes in direction of sure apps turn out to be much more obvious when trying on the most hated app in each class. Essentially the most hated app in classes like leisure, relationship, and crypto tends to cluster geographically. Within the South American international locations of Colombia, Venezuela, Brazil, Peru, Chile, Argentina, and Uruguay, for instance, Steam is essentially the most hated leisure app. In France, Italy, and Spain, Loads of Fish is essentially the most hated relationship app. Voyager is essentially the most hated crypto app in China, Mongolia, and Japan.

And whereas completely different pockets of the globe have a selected distaste in direction of some crypto apps, basically, the world agrees that Money App will be fairly irritating. In 29 international locations throughout 5 continents, Money App is essentially the most hated crypto app.

With the rise of latest streaming platforms, there at the moment are extra reveals and flicks accessible to look at than ever – and extra content material than ever. Some leisure platforms are extra hated than others. In Sweden, for instance, 55.7% of tweets about Disney+ are adverse, by far the biggest share of any streaming platform within the nation. Disney+ can also be essentially the most hated leisure app within the close by European nations of Austria and the Netherlands, in addition to 13 different international locations all over the world – tying with Netflix as essentially the most hated leisure app within the largest variety of international locations.

America Hates Courting Apps the Most

For a lot of People, relationship is rife with battle and disappointment, so it’s no shock that essentially the most hated app in 21 out of fifty states is Tinder. In the meantime, Pennsylvania stands out because the one state the place Bumble is essentially the most hated app.

Taking a look at the remainder of the nation, a couple of geographic clusters of shared adverse attitudes in direction of apps emerge. In three East Coast states, for instance – Connecticut, New Hampshire, and Virginia – Whatsapp is essentially the most hated app.

Alaska is the one state the place Netflix is essentially the most hated app. Not surprisingly, Alaska additionally has the worst WiFi connection of any state, based on an evaluation from HighSpeedInternet.com. Maybe gradual streaming speeds are inflicting Alaskans a lot frustration with the app.

The Most Hated App in Every Class in Each State

Wanting on the most hated apps in each state and class reveals much more regional clusters. Within the neighboring states of Idaho, Oregon, and Nevada, for instance, essentially the most hated crypto app is Uphold. Within the Northwest grouping of Washington, Idaho, Montana, and Oregon, Zelle is essentially the most hated cash switch app.

Whereas many of the nation – 27 states – hates Homescapes greater than another cellular sport, a couple of states have a selected hatred for sure video games. South Dakota is the one state whose most hated cellular sport is Genshin Impression, and Hawaii is the one state the place essentially the most hated gaming app is Toon Blast.

Disney+ is essentially the most hated leisure app in many of the Midwest, together with states like Indiana, Iowa, Kentucky, Montana, and Oklahoma. In the meantime, Kansas is the one state the place TikTok is essentially the most hated leisure app.

And whereas in a bulk of the nation – 21 out of fifty states – Fb Messenger is essentially the most hated app, the biggest states with the nation’s main cities are inclined to hate Twitter. Twitter is essentially the most hated app in California, Texas, New York, Florida, and Illinois – the 5 largest states by inhabitants. In accordance with information from Tweeplers, New York Metropolis, Los Angeles, Houston, and Chicago tweet on the highest charges of any U.S. metropolis.

The Apps Which Worldwide Customers Remorse Downloading

If you end up consistently uninstalling and reinstalling the identical irritating app, you aren’t alone. In accordance with information from cellular analytics agency Tune, some 42% of all app downloads are reinstalls of beforehand deleted apps. Most smartphone customers have apps that drive them loopy, and simply which apps frustrate individuals essentially the most varies from nation to nation and state to state. Discover the desk beneath to see which apps customers hate essentially the most in each class in each nation and U.S. state.

Greater than 50% of the world’s inhabitants owns a smartphone. With apps proliferating throughout the globe, there may be certain to be all kinds of attitudes and opinions round them. One app that’s beloved in a single nation could also be hated overseas. Whereas attitudes differ, each nation has an app {that a} bulk of residents hate. And in immediately’s on-line world, individuals usually outline themselves extra by what they detest than by what they love. So subsequent time you wish to discover a brand new a part of the world, strive trying by way of the lens of essentially the most hated app in each nation and state.

Methodology 

To compile the info for this marketing campaign, we curated a listing of apps for fashionable classes, together with Social Media, Courting, Cellular Video games, Leisure, Cryptocurrency, and Cash Switch. We pulled collectively a big pattern of Twitter posts associated to every app from the record.

We then filtered out the tweets posted by customers the place their location is unrecognizable or lacking, leaving us with 3,013,198 tweets in whole. We handed each tweet with a spot assigned by way of the HuggingFace Sentiment Evaluation AI mannequin. Detrimental tweets had been calculated if the likelihood of “adverse” returned by the mannequin was higher than 0.5.

Lastly, we calculated the proportion of adverse tweets for every nation and U.S. state, isolating essentially the most hated app total and for every class. We additionally extracted the ten most hated apps total in the UK, United States, Canada, and Australia.

The information was collected in April 2022.